Optimized Service Teams
These critical workstreams — in alignment with Penn State’s mission, strategic priorities and the University roadmap — are improving business practices, enhancing service and support for the University community, and creating career pathways and development opportunities for staff.
Explore the Progress of Our Optimized Service Teams
In the News
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Finance OST: Training available for employees who initiate financial transactions
- Shared services model for finance to begin phased implementation
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Finance OST: Project updates to be shared during virtual event
- Finance Optimized Service Team shares vision and progress during virtual event
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A/V taskforce works toward standardizing classroom tech across campuses
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Financial operations to integrate, modernize within Finance and Business
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IT support and services at Penn State to transform into shared service model
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IT Optimized Service Team next steps to be guided by staff volunteers
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Optimized Service Teams share milestones, prepare for future states
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Penn State moving to regional leadership model for Commonwealth Campuses
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Optimized Service Teams report progress, future steps for IT and finance